Billing & Payments
This page outlines how billing works at Mental Wellness & Relationship Services (MWRS), including insurance, statements, and options for paying your bill online.
Open secure payment pageNote: This payment page is hosted by our billing partner (QuickBooks/Intuit). Your payment details are processed securely through their system and are not stored on our website.
How billing works
...MWRS bills your insurance (when applicable) after each visit. Once your insurance processes the claim, they send us an Explanation of Benefits (EOB) showing what they paid, what they adjusted, and what portion is your responsibility.
If you owe a copay, coinsurance, or deductible amount, you may receive a statement by mail or email. You can pay your balance online, by phone, or by mailing a check to our main office.
- Insurance is billed after each eligible visit.
- Your plan’s EOB is the final word on what they will pay and what is assigned to you.
- Statements are sent when there is a remaining balance after insurance.
- You can pay online, by phone, or by check.
If something on your bill doesn’t look right
Billing can be confusing, and it’s okay to ask questions. If you have concerns about a charge, need a copy of a statement, or want to talk through options, our admin team is glad to help.
Questions about a statement?
If you have questions about a statement, charges, or payment options, you can send a quick billing message below and our admin team will follow up.