Privacy Policy

This Privacy Policy explains how Mental Wellness & Relationship Services (MWRS) collects, uses, and protects your information when you visit our website or contact our team. Your privacy matters, and we are committed to handling your information responsibly.

Effective date: March 28, 2026

Information we collect

We collect information that you voluntarily provide when you fill out forms on our website — such as your name, email address, phone number, and date of birth. We may also receive basic technical data such as your browser type, device information, and anonymized website analytics through tools like Google Analytics.

How we use your information

Information submitted through our website is used solely to respond to your inquiry and provide the services you have requested. We do not sell or share your personal information with third parties for marketing purposes.

How your information is protected

MWRS uses secure systems, access controls, and administrative safeguards to help protect your information. Only authorized staff members involved in scheduling or care coordination have access to form submissions.

HIPAA and clinical information

If you become a client, your clinical records are maintained in SimplePractice, our HIPAA-compliant practice management system. SimplePractice operates under a Business Associate Agreement (BAA) and is subject to all applicable federal and state health information privacy regulations. Clinical information is separate from the general website data described in this policy.

Third-party services

Our website uses the following third-party services that may receive limited data as part of their normal operation:

  • Formspree — processes form submissions (intake, billing questions, refill requests, and contact forms) and delivers them securely to our team. Formspree does not use your data for advertising.
  • Google Analytics — provides anonymized traffic data such as page views and session duration. No personally identifying information is shared with Google Analytics.
  • Google Maps — used to display our office locations. Viewing the map may transmit your IP address to Google.

These services do not give us access to your private messages or clinical records unless you explicitly provide that information through a form.

Cookies

Our website may use cookies or similar technologies to support basic functionality and analytics. We do not use cookies for advertising or behavioral tracking. You may disable cookies in your browser settings, though this may affect how some parts of the site function.

Your choices

You may contact us at any time to request updates or corrections to your information. If you prefer not to submit information through the website, you may call our office directly at 208.261.2255.

Updates to this policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this policy, please contact us below.

Need to reach us?

You can contact our team with questions about scheduling, policies, or services. We're here to help.

Contact us